Return and Refund Policy
Last Updated: February 24, 2026
Thank you for choosing Corporate Health Bangladesh (CHB). We are committed to providing high-quality wellness products and a seamless shopping experience. If you are not fully satisfied with your purchase, please review our policy below regarding returns and refunds.
1. Eligibility for Returns
To maintain strict health and safety standards, returns are only accepted for eligible items within 2 days from the date of delivery.
To be eligible for a return, the product must be:
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Unused and unopened.
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In its original, intact packaging.
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In the same condition as when it was received.
Non-Returnable Items include:
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Perishable or consumable items (such as opened food supplements, powders, or wellness products).
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Intimate or personal care items.
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Discounted, promotional, or “final sale” items.
2. Return Process
To initiate a return, please follow these steps:
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Contact Support: Reach out to our Customer Support Team within the 2-day return window.
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Provide Details: Please share your Order Number, Product Name, and the Reason for Return.
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Instructions: Our team will provide the return address and specific shipping instructions.
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Packaging: Pack the item securely in its original packaging to prevent damage during transit.
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Shipping: Ship the item back to us using a reliable courier with a tracking number.
Note: Return shipping costs are the responsibility of the customer unless the return is due to a documented defect or an error on our part.
3. Refund Process
Once we receive and inspect your returned item to verify eligibility:
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Approval: We will notify you of the approval or rejection of your refund.
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Method: Approved refunds will be issued to the original payment method used during checkout.
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Timeline: Please allow 5–7 business days for the refund to be processed, depending on your bank or payment provider.
4. Non-Refundable Items
The following items are strictly excluded from returns or refunds:
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Gift cards or vouchers.
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Downloadable or digital health products (if applicable).
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Free samples or bonus items included with your original order.
5. Damaged or Defective Items
If you receive a product that is damaged, defective, or incorrect:
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Contact our support team immediately upon delivery.
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We will arrange for a replacement at no extra cost or issue a full refund, including any applicable shipping charges.
6. Customer Support
For any questions or to initiate a return request, please contact us during our support hours:
Corporate Health Bangladesh (CHB)
📧 Email: corporatehealthbd@gmail.com
📱 Phone: 01829812951
🌐 Website: http://corporatehealthbd.com
⏰ Support Hours: Saturday – Thursday, 10:00 AM – 7:00 PM